Terms of Service

Last updated: January 2026

Welcome to SUHISU, (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.suhisu.com (“the Website”) and any related services. By visiting our Website or purchasing something from us, you agree to be bound by these Terms.

1. General Information

This Website is operated by Acom Ventures LLC (doing business as SUHISU), registered in New Mexico, United States. Throughout the site, the terms “we”, “us” and “our” refer to SUHISU. We offer this Website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility and Use

By using this Website, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision. You agree to use this Website only for lawful purposes and in accordance with all applicable local, national, and international laws and regulations.

3. Accuracy of Information

We make every effort to ensure that the information on our Website is accurate, complete, and current. However, we cannot guarantee that all information will always be up to date. Prices, product descriptions, and availability are subject to change without notice.

4. Products and Services

All products displayed on our Website are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. Product colors and images shown on the Website are as accurate as possible, but variations may occur due to screen settings or lighting.

Prices for our products are subject to change without notice. We also reserve the right to discontinue any product at any time.

5. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. All payments are processed securely through approved payment gateways such as Shopify Payments, Stripe, and PayPal.

We reserve the right to refuse or cancel any order at any time, for reasons including suspected fraud, unauthorized transactions, or stock unavailability. In such cases, customers will be notified, and any charges will be refunded in full.

6. Shipping and Delivery

Shipping times and costs are displayed at checkout and may vary depending on your location. We process all orders within 2 business days of payment. Free shipping applies to orders above £35, and standard delivery fees apply below this threshold depending on your region (UK, EU, or International).

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

We want you to be fully satisfied with your purchase. Items may be returned or exchanged in accordance with our Return & Refund Policy. Returned items must be in original condition and packaging. Refunds are processed once the returned items are received and inspected.

8. Intellectual Property

All content on this Website — including logos, images, product designs, text, graphics, and layouts — is the property of Acom Ventures LLC (doing business as SUHISU) or its content suppliers, and is protected by international copyright, trademark, and design laws. You may not reproduce, distribute, or exploit any of this content without prior written permission.

9. Third-Party Tools and Links

Certain content or services available via our Website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we assume no liability for any materials or services offered by them. Your use of any third-party sites or tools is at your own risk.

10. Community Content and SUHISU IRL

Certain visual content, images, and written impressions displayed across our Website, including sections referred to as “SUHISU IRL” or similar, are intended to showcase real-life styling, wear, and everyday use of our products.

This content may include materials shared by members of our community, creative collaborators, or manufacturing and production partners, and is presented for illustrative and inspirational purposes only. Such content does not represent verified customer reviews, purchase confirmations, or endorsements resulting from transactions made directly on www.suhisu.com.

Any names, initials, or identifiers shown alongside this content are used in an anonymized and illustrative manner and do not imply verified customer status or purchasing activity.

Community and visual content is provided to offer a general representation of how our products may appear and be styled in real-life settings, and should not be interpreted as guarantees of individual experiences or outcomes.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. By using this Website, you consent to the collection and processing of your information as described there.

12. Limitation of Liability

To the fullest extent permitted by law, Acom Ventures LLC (doing business as SUHISU) shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our Website or products. In no event shall our liability exceed the total amount paid by you for the product in question.

13. Governing Law

These Terms and any separate agreements whereby we provide you with goods or services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Any updates will be posted on this page, and the “Last updated” date will be revised. Your continued use of the Website following such changes constitutes your acceptance of the new Terms.

15. Contact Information

Questions about the Terms of Service should be sent to us at info@suhisu.com